For years, we've had been asked to add a way to change the color and style of the points and lines on the map based on an attribute of each asset. For example, users have wanted to show PennDOT roads as one color and municipal roads as another.
We always thought a feature like this would be a great addition, but other software projects always seemed to take priority.
We finally found a window of opportunity, and the software team got to work. They finished up a few weeks ago, and I've been making some announcements in the Tuesday Tips. I now want to make sure that everyone has heard about this great new feature, and give you some initial guidance for its use. We have a help article that goes into the details, and I highly recommend you have a look at that.
After you try this new feature out, let us know what you think. We'd love to have your feedback.
Earlier this week we launched some brand new features in CSDatum Maps and Permit Manager that allow you to more easily add new users and control users' permissions. These features give your Account Administrator greater control over who can use the Maps and/or Permit Manager software.
To explain these changes in more detail than we could in this news item, we wrote two new help articles in a new section of the help documentation called Account Administration. Please have a look at the articles to better understand these changes. https://help.csdatum.com/en/collections/3304061-account-administration
As always, give us a shout at any time if you have a question or want to suggest an improvement for the software. We're always ready to listen and help.
-Jonathan
We recently launched a new CSDatum Help Center that provides us with two main features: A library of help articles and a centralized communication tool. Both features can be accessed from https://help.csdatum.com.
When you land on the help page, the first thing that you notice is the library of help articles. There are two sections: One for CSDatum Maps and one for Permit Manager. Currently, there are a few articles in each section, and we will continue to create and post approximately two new help articles a week. Each article is relatively short, and it has lots of screenshots do demonstrate how to perform each action.
Down in the lower right hand corner of the help page is a smiley chat box icon. Click the icon and a chat window opens up. You can type any question or comment in there, just as if you were emailing us. The cool thing that this system does is that it consolidates your communications with us into one central location where all five members of the CSDatum Team can see the messages and respond to them, as appropriate. So, no matter if you chat us or send an email, we will get it, and we'll make sure that the right person to address your issue responds.
We hope you'll visit the help page to check it out, and, while you're there, send us a chat and let us know what you think!
